Reference

How bet994 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account securely — your registration details, payment method records (including bKash, Nagad and Rocket transaction references), and session data.

Account data kept securebKash, Nagad, Rocket transaction referencesNo third-party data salesYour rights, clearly statedContact us to request changes
bet994 How bet994 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account data sits behind SSL encryption. We limit internal access to your records to the team members who need it to handle your account or support request. Cookies are used to keep your session active and to remember your preferred language and payment method — you can manage cookie preferences through your browser settings. We do not use your data to build marketing profiles for third parties.

SSL Encryption All data transmitted between your device and our servers is encrypted. This covers login, registration and every payment step including bKash, Nagad and Rocket references.
Cookie Controls Session cookies keep you logged in and remember your wallet preference. You can clear or block cookies in your browser at any time without losing your account.
Data Retention We hold your account data while your account is active and for a period after closure as required by rules applicable in your eligible region. Deletion requests are handled via support.
Access Requests You can request a copy of the personal data we hold on your account. Contact support via live chat or email and we will verify your identity before sending any records.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold, ask for a correction, or request deletion, our support team handles these requests directly. Reach us through live chat, email, or our account help portal — we aim to respond to data-related requests within a reasonable timeframe. All requests are handled in English for Bangladesh account holders.

Live Chat Start a live chat session from your account dashboard. Identify yourself and state your data request clearly so our team can locate your records quickly.
Email Support Send your data request by email with your registered account details. We use your email address to verify your identity before acting on any request.
Account Help Portal Log in and navigate to Account Settings, then select the Help option. From there you can submit a privacy request and track its status.

Common Questions About Your Privacy on bet994

These are the questions we hear most often from account holders about how their data is managed. If your question is not covered here, our support team can address it directly through live chat or email.

We collect your name, email address, mobile number and country. We also record your bKash, Nagad or Rocket transaction references when you make a deposit or withdrawal.

We share data only with payment processors — such as the mobile wallet networks you use — and fraud-prevention services. We do not sell your data to advertisers or unaffiliated third parties.

Contact our support team through live chat or email with your registered account details. We verify your identity first, then act on your request within a reasonable timeframe.

We retain account records for a period after closure as required by rules applicable in your eligible region. Once that period ends, records are removed from active systems.

No. We log only the transaction reference and amount from your bKash, Nagad or Rocket payment. Your wallet PIN and full banking credentials are never stored on our platform.

Access to bet994 and these data practices depends on your local law and eligible region. If access is available where you are, this policy applies to your account and data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.